This Web site is owned and operated by or on behalf of the Helping Hand. We recognize that visitors to our site may be concerned about the information they provide to us, and how we treat that information. This Privacy Policy addresses those concerns. This policy may be changed or updated from time to time.

If you have any questions about our Privacy Policy, you can contact us at:

Helping Hand

12346 Mc Dougal Street Detroit, MI 48212
Tel: 313-279-5378
Fax: 313 279 5434
Email: info@helpinghandonline.org
Website: http://www.helpinghandonline.org

We are available to answer your questions or hear your concerns.

Our Policy
The Helping Hand uses its best efforts to respect and protect the privacy of our online visitors and donors. We will not share your e-mail address with third parties.

The Helping Hand may share financial donor postal mailing lists with other non-profits for a one-time use by the other non-profit. If you are a financial donor to the Helping Hand, you may request that we withhold your mailing information from any list exchanges with other non-profits. Please e-mail us at webmaster@helpinghandonline.org. In the subject field, type "Do Not Exchange" and provide us your name, e-mail or postal address depending on how you made your contribution to our organization. Helping Hand lists are never sold to third parties.

Is Credit Card Information Secure?
We care about the safety and security of your transaction. We use high grade encryption and the https security protocol to communicate with your browser software. This method is the industry standard security protocol, which makes it extremely difficult for anyone else to intercept the credit card information you send to us. Companies we work with to process credit card transactions also use high grade encryption and security protocols. Contributions may also be made by calling 1.877.521.6291 or directly to above address.

Is My Personal Information Secure?
Yes. The same high grade encryption and https security protocols used for financial transactions on our site are used in collecting personal information to schedule your blood donation. Blood donations may also be scheduled by calling 1.877.521.6291 or Helping Hand above address.

We Care About Doing It Right
In addition to maintaining privacy and security controls over information you share with us, the Helping Hand works to accurately process your contribution information. During business hours, staff are available to answer questions about your financial donation or scheduled blood donation at info@helpinghandonline.org.

The Helping Hand employs error checking procedures to make certain transactions are processed completely and accurately. As necessary, changes are made to improve our systems. And, independent external and internal audits are conducted to ensure the privacy, security and appropriate processing of your information on our site.

Note to Parents on Our Privacy Policy
The Helping Hand welcomes children to learn more about our organization and, where appropriate, find opportunities to serve their communities through Helping Hand training programs and volunteer activities. However, we encourage this to be done only with their parent's knowledge and supervision. For this reason, the Helping Hand follows the guidelines for interactive electronic media published by the Children's Advertising Review Unit of the Better Business Bureau.

Thank you for visiting our site. Please contact us should you have any questions about the operation of the site.